Tenant Liaison Officer

Tenant Liaison Officer

  • Location


  • Sector:

    Housing Maintenance Trades

  • Job type:


  • Salary:

    £16 - 17 per hour

  • Contact:

    Holly Lewis

  • Contact email:


  • Contact phone:

    020 3176 4790

  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


Resident Liaison Officer

Location: Cheltenham

Rate: £16-17 per hour (Umbrella PAYE)

An excellent opportunity has come up for an experienced and customer focused Resident Liaison Officer to join a leading Social Housing contractor focusing on a planned maintenance project.

Must have excellent communications skills as will be required to regularly communicate between the site team, residents and the clients. 

The ideal Resident Liaison Officer would have previously worked for a principal contractor involved in social housing/decent homes schemes and be familiar with FRA works and external refurbishments.

You will be responsible for booking in appointments, dealing with complaints and issues, maintaining property information and occasionally carrying out surveys. You must be IT literate, hard working and able to work both individually and within a team. The Resident Liaison Officer will work towards minimising disruption to residents, gaining access to units and establishing relationships with all parties to ensure a smooth process during projects.

Our client are looking from someone who is ambitious, innovative and presents a strong level of interpersonal skills, whilst sharing the same values as them. 

The successful Resident Liaison Officer must have the following - 

  • At least 2 years’ experience in a Resident Liaison Officer / Tenant Liaison Officer role
  • Customer care background 
  • Ability to work on own initiative and as a team
  • Computer literacy skills

If you have the right experience and have worked as a Resident Liaison Officer before then please apply today with your CV and we will be in touch with more details! 

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.