Salary: Scheduler
Salary: £25k - £28k
Location: Reading
Full time / Perm

Recruiting for a Scheduler to be based at our office in Reading, with free car parking and excellent transport links. This is a permanent full-time role working 40 hours per week. On offer is a competitive salary and benefits package.

General overview

To provide a professional service to all our customers, both internal and external, in all areas of the Scheduling function in accordance with contractual scope. To supervise and support the team where required, providing leadership, guidance, and assistance with all associated tasks.

The successful candidate must provide a significant contribution to overall efficiency, effectiveness, contract profitability and must therefore play their part in the overall delivery of service.

What will you deliver?

Schedule PPM and reactive works to the correct skilled engineers, ensuring contractual KPI’s are met
Carry out regular analysis of current PPM regime to identify current trends and patterns to achieve effective delivery of engineering resource
Carrying out jeopardy management with our engineers and sub-contractors to ensure a minimum 95% of all task are completed, if not rescheduled in a timely manner
Logging and assigning jobs on our CAFM systems Plan-on, and ensuring our clients systems are continuously updated
Liaising with appropriate parties (both internal and external) to provide necessary updates and supporting documentation when requested
First point of contact for engineers and Contract Managers regarding scheduling queries
Ensure CAFM systems are up to date at all times, extracting key information when requested
Responsible for the ‘On Call Rota’ ensuring that an engineer is available to cover each engineering discipline for ‘out of hours’ works
Running weekly reports for the whole team to ensure visibility of performance of the contract
Carry out general administrative duties in line with the departmental policies & procedures
To take reasonable care for the health and safety of him/herself and others who may be affected by their acts and omissions and to co-operate with his/her employer so far as is necessary to enable them to carry out their statutory duty.

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

Free car parking at the office
Pension Scheme
24 days annual leave (+ public holidays)
Life Cover equivalent to 1 times annual salary
24/7 Employee Assistance Program and access to mental wellbeing app
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
Cycle to work scheme
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

Who are we looking for?

Previous experience within Scheduling would be an advantage
Customer Service experience, either face to face or in the Call or Contact Centre environment
Good IT knowledge and experience covering knowledge of MS Outlook and other MS Office packages including: Word and Excel. Desirable - FM / Property Experience, knowledge of other MS Office packages, including PowerPoint, Access, Visio, knowledge of all current CSC operating systems, knowledge of Room and Desk Booking systems, general understanding of Company wide processes
Good communication at all levels.

If you are interested - please apply or contact Leah Seber at build recruitment.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.