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Scheduler

Scheduler

  • Location

    Liverpool Street

  • Sector:

    Facilities Management

  • Job type:

    Permanent

  • Salary:

    £22k - 26k per year

  • Contact:

    Charlotte Stagg

  • Contact email:

    charlotte.stagg@buildrec.com

  • Contact phone:

    020 3176 4790

  • Job ref:

    10907

  • Published:

    about 1 month ago

  • Expiry date:

    2019-04-17

My client a high-quality banking group requires a scheduler/helpdesk coordinator to join their growing team on a permanent basis. This role is based in the City of London, ideally you will be available immediately as my client is looking for a start date of the 1st April 2019. A salary of £25’000 for the helpdesk role is being offered. This is a great opportunity for someone who is looking to progress within a high end facilities management company.

Duties & Responsibilities of the scheduler/helpdesk coordinator:

  • First point of contact for reactive maintenance calls, contractor and concierge queries.
  • Responding to all calls in a timely fashion, signposting to relevant persons/departments, and monitoring any action through to resolution.
  • Coordinating maintenance requests
  • Effective management of the quoted works process on the service management system, ensuring all deadlines for completion are met.
  • Update client information resources appropriately, sending client information as required.
  • Effective management of the quoted works process on the service management system, ensuring all deadlines for completion are met.

Experience / Skills:

  • Excellent communication skills at all levels
  • Prioritisation skills
  • Good attention to detail
  • Problem solving and decision making skills
  • Team Player
  • A flexible and adaptable approach
  • Calm, meticulous and organised
  • Strong IT skills including Microsoft Office
  • Excellent telephone manner, with strong communication and interpersonal skills

If you are interested in this role, please email me your CV and I look forward to hearing from you.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.