£28k - 30k per year + Package
about 1 month ago
Resident Liaison Officer
Excellent Permanent Opportunity
Up To £30,000 Plus Package
We are currently recruiting for a main contractor who are operating in London and who are a market leader in the social housing sector. This position will be based in Waltham Forrest. The works will include Internal and External Planned Maintenance as well as FRA and Cladding works.
The successful candidate must have RLO experience and will need to have excellent communications skills as they will be required to communicate between the site team, residents and the clients. You will be responsible for booking in appointments, dealing with complaints and issues, maintaining property information and carrying out validation and customer satisfaction surveys.
You must be IT literate, hard working and able to work both individually and within a team. The Resident Liaison Officer will work towards minimizing disruption to residents, gaining access to units and establishing relationships with all parties to ensure a smooth process during projects.
Our client are looking from someone who is ambitious, innovative and presents a strong level of interpersonal skills, whilst sharing the same values as them.
The successful Resident Liaison Officer must have the following:
- Excellent communication skills
- Ability to work on own initiative and as a team
- Be able to drive and have a UK driving license
- Ability to work outside in a construction environment with an appreciation of on-site operations
- Strong Computer literacy skills
If you have the right experience and have worked as a Resident Liaison Officer before then please apply today with your CV or contact Gracie Ellis at Build Recruitment and we will be in touch with more details!
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.