Resident Liaison Officer

Resident Liaison Officer

  • Location


  • Sector:

    Housing Maintenance Trades

  • Job type:


  • Salary:

    £27k - 28.5k per year + Car Allowance

  • Contact:

    Holly Lewis

  • Contact email:


  • Contact phone:


  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:


Resident Liaison Officer

West Midlands

£27,000-£28,500/ Full-Time/ Permanet

I currently have a permanent role available for a Resident Liaison Officer to work for a well-established, national contractor in the Midlands. This is working on a Kitchen & Bathroom refurbishment project covering properties from Stafford to Northampton. My client also offers a clear career path with opportunities to develop and progress.

You will be responsible for booking in appointments, dealing with complaints and issues, maintaining property information and carrying out surveys. You must be IT literate, hardworking and able to work both individually and within a team. The Resident Liaison Officer will work towards minimising disruption to residents, gaining access to units and establishing relationships with all parties to ensure a smooth process during projects.

The successful Resident Liaison Officer must have the following:

  • At least 2 years’ experience in a Resident Liaison Officer / Tenant Liaison Officer role
  • Ideally worked on Kitchen & Bathroom project
  • Customer care background
  • Ability to work on own initiative and as a team
  • Be able to drive and have a UK driving licence

Please apply or contact Holly Lewis at Build Recruitment for further details.

We’ll take the time to understand your career history and motivations for a new role. We’ll also take references and may ask for proof of eligibility to work in the UK.

We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. 

From there our commitment to you is all about being your career partner. We’ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking. 

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.