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Repairs Planner / Scheduler - Social Housing

Repairs Planner / Scheduler - Social Housing

  • Location

    Harrow

  • Sector:

    Housing Maintenance Trades

  • Job type:

    Temporary

  • Salary:

    £11 - 12 per hour

  • Contact:

    Holly Lewis

  • Contact email:

    holly.lewis@buildrec.com

  • Contact phone:

    020 3176 4790

  • Job ref:

    HL_ 15587

  • Published:

    about 2 months ago

  • Expiry date:

    2020-09-03

Repairs Planner / Scheduler – Social Housing (Temp – Perm)

Location: Harrow

Salary: £11 - £12 per hour (umberella) 

Hours: 8:00am – 17:00pm (1 hour lunch) Mon – Fri

I am currently looking for an experienced repair’s planner / scheduler to work for a housing maintenance contractor in Stoke Newington. 

Main Responsibilities/Duties Include:

  • Raising repairs
  • Prioritise repairs by urgency, trade, and location to ensure the most efficient use of resources
  • Manage operative diaries
  • Follow up with operatives and manage allocation of workload
  • To liaise with tenants, client and operatives ensuring they are fully informed of any operational changes to complete the requested repair.
  • Ensure that all repair activity information is fully entered onto system in a timely and accurate manner
  • To assist with arranging pre and post inspections for the Supervisors and record
  • To provide administrative support for the service as required
  • Ability to manage customer service complaints and resolve to a satisfactory resolution.
  • To carry out any other reasonable duties as may be required by the business.
  • To promote good working relationships with your colleagues and the company’s clients and suppliers

Required Experience & Knowledge:

  • 6 months experience as planner / scheduler
  • Social Housing experience 
  • Ideally experience using Impact Response
  • Competent in MS Office
  • Customer Service focus
  • Ability to work on own initiative and as a team member
  • Excellent verbal and written communication skills
  • Organised and efficient administration skills

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.