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Part Time Repairs Customer Service Advisor - Social Housing

Part Time Repairs Customer Service Advisor - Social Housing

  • Location

    Billericay

  • Sector:

    Housing Maintenance Trades

  • Job type:

    Permanent

  • Salary:

    £12k per year

  • Contact:

    Holly Lewis

  • Contact email:

    holly.lewis@buildrec.com

  • Contact phone:

    020 3176 4790

  • Job ref:

    HL_14736

  • Published:

    7 months ago

  • Expiry date:

    2020-04-01

Part Time Repairs Customer Service Advisor – Social Housing

Location: Billericay

Salary: £20K

Hours: 8-5 Monday, Wednesday and Friday

Benefits

Accident Cover - B&CE Scheme, Life Assurance – B&CE Scheme,  Career progression with our Training and Development programme, Cycle to Work Scheme, Oracle benefits; including Cashback, voucher codes, shopping vouchers, reloadable cards, discount holidays etc., Eye Care Vouchers, Share Save schemes, 1 Professional Subscription per annum, Paid voluntary work

About Role

  • Handling calls
  • Raising repairs
  • Chasing sub-contractors
  • Liaise with the internal department
  • Liaising with suppliers for prompt delivery of parts
  • Producing daily and weekly reports

About You

  • Repairs / maintenance knowledge
  • Call centre experience
  • Customer Service focus
  • Ability to work on own initiative and as a team member
  • Excellent verbal and written communication skills
  • Organised and efficient administration skills
  • Must be able to drive and have access to vehicle due to location of the office

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.