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Repairs Call Handler - Social Housing

Repairs Call Handler - Social Housing

  • Location

    Croydon

  • Sector:

    Housing Maintenance Trades

  • Job type:

    Temporary

  • Salary:

    £19k - 20k per year

  • Contact:

    Holly Lewis

  • Contact email:

    holly.lewis@buildrec.com

  • Contact phone:

    020 3176 4790

  • Job ref:

    HL_14662

  • Published:

    about 1 month ago

  • Expiry date:

    2020-03-26

Repairs Call Handler – Social Housing (Temp)

South Croydon

£10-11 per hour PAYE

8:00am – 17:00pm mon – fri

We’re looking for experienced customer service professionals who have some knowledge of a call centre environment who are looking to take that next step in their career to help us build our service and grow our business.

You’ll have experience in a high volume call centre environment, you’ll be used to the pressure and the challenges of that role, but you’ll be able and willing to thrive in an environment where we’ll support you in your ambition.

If you have a “right first time, every time” attitude, an open and clear communication style, and the ability to build rapport with your customers, then we want to hear from you.

You’ll need to be able to show us:

An ability to pick up new systems quickly

A great phone manner

The ability to work to tight deadlines under some pressure

The ability to work with your team to deliver the right outcomes for your customer

And we’d love for you to be:

Experienced in a high volume call centre

Able to deal with basic maintenance questions

An ambitious and positive personality who can improve processes

In return, we’ll offer you a strong, family environment where you’ll be given the opportunity to succeed and make a difference to the community around you. We’ll give you the chance to grow, give back, and develop yourself and your career.

 

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.