W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9cdwlszcbszwnydwl0bwvudc9qcgcvymfubmvylwrlzmf1bhquanbnil1d

Repairs Call Handler

  • Location

    St Albans

  • Sector:

    Social Housing

  • Job type:

    Permanent

  • Salary:

    £20k - 22k per year

  • Contact:

    Holly Lewis

  • Contact email:

    holly.lewis@buildrec.com

  • Contact phone:

    020 3176 4790

  • Job ref:

    HL_11963

  • Published:

    27 days ago

  • Expiry date:

    2019-07-19

Repairs Call Handler (Permanent)
Location: St Albans 
Salary: £20-22K
Hours: 8:00am - 17:00pm Monday - Friday with 1-hour lunch

My client is looking for someone to manage the front end of their repairs service. You will need to have a positive attitude, excellent IT skills and good problem solving skills!

Key Responsibilities

  • Dealing with a high volume of inbound calls
  • Diagnosing work
  • Booking appointments for the engineers
  • Raising orders on the system
  • Trying to diagnose the repair on first contact
  • Working within specific KPI’s

Experience Required

  • Must have experience working in a busy call centre
  • Will ideally have repairs and maintenance background

 

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.