£20k - 22k per year
020 3176 4790
15 days ago
Repairs Call Handler (Permanent)
Location: St Albans
Hours: 8:00am - 17:00pm Monday - Friday with 1-hour lunch
My client is looking for someone to manage the front end of their repairs service. You will need to have a positive attitude, excellent IT skills and good problem solving skills!
- Dealing with a high volume of inbound calls
- Diagnosing work
- Booking appointments for the engineers
- Raising orders on the system
- Trying to diagnose the repair on first contact
- Working within specific KPI’s
- Must have experience working in a busy call centre
- Will ideally have repairs and maintenance background
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.