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Operations Manager

  • Location

    London

  • Sector:

    Housing, Surveying & Construction Management

  • Job type:

    Permanent

  • Salary:

    £60k per year + car

  • Contact:

    Jack Burgess

  • Contact email:

    jack.burgess@buildrec.com

  • Contact phone:

    07415259073

  • Job ref:

    19908

  • Published:

    20 days ago

  • Expiry date:

    2021-12-07

Operations Manager – London – Social Housing

My client is a leading provider of social housing in the Greater London region, due to a recent restructure they are looking for an experienced Operations Manager to work as part of their Property Services management team.

The Operations Manager will:

Lead and motivate a team of Surveyors and Supervisors , including one to ones, professional development and performance reviews, as well as taking the lead on managing the main contractor.

Manage significant budgets, including performance management of contractors, KPI’s and service improvement plans

Engage with residents, offering excellent customer service in response to any complaints regarding responsive repairs

The Operations Manager should have:

Extensive social housing repairs and maintenance experience, having previously worked for a Housing Association, Local Authority or Main Contractor delivering similar responsive repairs works.

Excellent customer focussed attitude

Strong management experience, including direct technical staff alongside external contracts management of service providers

Strong technical building pathology knowledge alongside a relevant building qualification (HND, Degree qualified or MCIOB highly desirable)

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.