NICEIC Working Supervisor - Electrical Decent Homes

Pyramid Plus are Joint Venture Partnerships between A2Dominion and MPS Housng (Pyramid Plus South) and Breyer Group (Pyramid Plus London) providing repairs and maintenance, compliance and planned replacements.

Pyramid Plus successfully complete over 60,000 repairs, 1,750 voids and 600 Kitchens & Bathrooms annually to 37,000 homes.  The homes are located across a large geographic area including London, Oxford, Portsmouth, Southampton and parts of Kent. Pyramid Plus are now growing this portfolio of works on securing the electrical testing and FRA compliance programs.   With some further project opportunities to tender for in the coming months there are exciting times ahead as they continue to grow!

     To effectively and efficiently lead, manage and control the operative workforce across the Electrical testing contract

     Managing a team of Operatives to ensure correct workflows are followed demonstrating efficiency and value for money delivery  

     Work closely with the Contract (Compliance) Manager as well as the client’s management team together with tenant representatives to take overall responsibility in ensuring the delivery of both operational and service improvement objectives

     Manage and arrange orders for deliveries

     Positively influence the results and performance of the business 

     Ensure service compliancy targets are met, alongside the Contracts (Compliance) Manager

     Challenge and action productivity, performance and instigate improvement 

     To work with both client and customers to support the team to ensure that clean information is available and entered accurately onto the database

     Fully utilise IT & communication systems as well as MS Office to undertake tasks to the highest standards

     Liaise with planners ensure that jobs are allocated effectively and efficiently

     To communicate with the supply chain, trade suppliers, directly employed operatives and subcontractors, instructing works where necessary, providing challenge where appropriate

     To present a professional manner to represent the business to the client and customers

     To provide detailed reports on contractual work streams, data analysis and implementation of improvement plans

     Ensure process compliance by the DLO

     Manage the associated workforce within the contract to ensure quality and productivity are always at the highest possible levels and that the workforce are motivated, developed and carry out their roles as defined in their job descriptions

     Manage, respond to, and analyse complaints, develop and implement improvements that will reduce volume and pattern of complaints and improve quality of service. Undertake investigations, collect and present evidence as required

     Induct all operatives into the team ensuring adherence to Group policies and procedures 

     Ensure QHSE policies and procedures are implemented and monitored, working closely with and seeking guidance from the QHSE team as appropriate regarding ongoing policies and initiatives 

     To ensure risk assessments are completed and maintained 

     Carry out regular Toolbox talks for Health and Safety, Quality and process improvement

     Ensure company vehicles are inspected regularly and are clean, maintained and road worthy  

     Maintain and update the operatives’ skill matrix, and provide information to up-skill workforce

     Ensure HR policies and procedures are implemented and monitored, working closely with and seeking guidance from the HR team as appropriate regarding on-going policies and initiatives 

     Carry out annual appraisals to operational staff 

     Carry out HR investigations and disciplinaries where necessary in line with Group policies and procedures 

     Carry out back to work interviews following periods of absence from operatives 

     Be first contact for operatives when arranging annual leave and liaise with planners

     To liaise with clients and their representatives to ensure their requirements are understood and all contract requirements met 

     To operate in a confidential and professional manner 

     To comply in all regards with the company’s objectives in relation to quality assurance, procedures and systems 

     To assist in the identification, development and implementation of innovative solutions for the business

     Assist with the development of Construction Phase Health and Safety Plans, and to ensure that it is approved by the Principal Designer acting on behalf of our client

     To ensure that all accidents/incidents are reported in line with our policies and where required to the HSE, and carry out accident/incident investigations in order to prevent re-occurrence of similar accidents 

     Ensure all operatives are abiding by the employee handbook and vehicle policy 

     Regularly travel to and participate in site, project team, customer forum and evening meetings, as required 

     Support with the organisation and management of the Out of Hours call rota and participate if required

     A minimum of four GCSE’s grade A-C (or equivalent); must include Maths and English

     18th Edition NICEIC

     City & GuildsTest & Inspect

     Full UK driving licence

     An appreciation for safety in the workplace

     An appreciation for equality and diversity in the workplace

Please apply today if this role is right for you.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.