Contract Support

Contract Support

  • Location


  • Sector:

    Facilities Management

  • Job type:


  • Salary:

    £30k per year

  • Contact:

    Tamara Barnard

  • Contact email:


  • Contact phone:

    0203 176 4790

  • Job ref:


  • Published:

    over 1 year ago

  • Expiry date:


A managing agent that is looking after a brand new building based in the City of London is looking for a Lead Contract Support.

This impressive building is state of the art and the opportuntiy to work here is in a senior role is very rare.


Contract Support

City of London

 £30, 000

 Monday to Friday - 09.00 - 17.00

 Overseeing a member of the Helpdesk team.

 Main Duties and Responsibilities

 To assist with the control of all financial and commercial aspects of the contract.

To assist in the production of supporting financial information.

To maintain and update both manual and computer records.

 To prepare and issue predefined reports, which form part of the contract and customer requirement.

 To administer quality management system documentation and ensure compliance.

Liaise closely with the site team and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records.

To undertake general office duties relating to the contract including:

• Correspondence and filing

• Minutes of meetings

• Preparation of reports and documentation

• Updating of electronic records

• Material ordering and administration

• Subcontractor's administration

• Raising purchase orders and ensuring that purchase orders are updated when changes required.

• Production of valuations and presentation of results

• Contract renewal documentation

• Production of short range plan information

• Quote logging and processing

• Collating timesheets from engineers, chasing and checking quality of data

• Application billing preparation

• Contract escalation process To undertake the training of staff as and when required.

To enable full auditable trails with for example but not limited to Invoices, timesheets, material orders and goods received notes.

Cover Help Desk duties when required

Running of WIP reports for Business Unit weekly and issues it to team and management

Running of performance reports for the contract e.g. Open Purchase Orders 

Assisting finance manager 


Education A good basic education is essential, with at least GCSE passes in Maths and English.

Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial.

Experience 3 years experience in a similar role.

Competent working knowledge of Microsoft packages (Word, Excel).

Background in engineering management administration.

Previous experience of a helpdesk role using Frontline, Matrix or Concept software.

Some financial / accounting experience would be an advantage.

Excellent verbal and good basic standard of written communication skills.


Attention to detail and accuracy.

Good organisational skills.

Sound numeracy and basic computer literacy.

Able to work systematically and use own initiative.

A commitment to continuous quality improvement.

Ability to work independently as well as part of a team

Must demonstrate a strong sense of customer focus.

Results / task orientated.

Excellent time management and organisational skills.

Team leadership

Competence and consistence approach

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.