Hospitality Assistant

Hospitality Assistant

  • Location

    Covent Garden

  • Sector:

    Facilities Management

  • Job type:


  • Salary:

    £20k - 23k per year

  • Contact:

    Ryan Smart

  • Contact email:


  • Contact phone:

    0203 176 4790

  • Job ref:


  • Published:

    11 months ago

  • Expiry date:


We are looking for an ambitious and customer focussed candidate to join a corporate organisation within the IT sector.  As part of the events team you will be responsible for providing first class hospitality service in line with client requirements.


You will be supporting room set-up and organising and delivering refreshments and catering to the London headquarters.

Responsibilities included in this role:

•Act as a first point of contact to clients regarding hospitality, ensuring excellent customer service is provided at all times 
•Assist with the setting up of conference and meeting rooms 
•Responsible for setting up and maintaining designated customer areas, ensuring that they are kept clean and tidy at all times, in line with relevant health and safety procedures; 
•Responsible for the provision of catering and refreshments to events, including alcohol; 
•Responsible for monitoring stock control for the venue, ensuring effective stock rotation and minimising waste; 
•Assist in the co-ordination of temporary hospitality staff for large events; 
•Provide cover for Events Co-ordinator as required; 
•Actively promote the facilities and services of the Hospitality & Catering; 
•Ensure all equipment is operational during and after service, logging any faults in a timely manner and, escalating where necessary;
•Developing efficient working relationships within the FM team and the wider organisation; 
•Support in the implementation of continuous improvements; 
•Provide daily task progress feedback to the London Facilities Manager;
•Flexibility is required of all job holders to adjust responsibilities as required from time to time by their Line Manager;
•The content and reporting lines detailed in this job description may be reviewed and changed from time to time to reflect organisational requirements.

Skills Required:

The ability to work under pressure in a fast paced environment
The ability to multitask 
Creativity and imagination for food presentation
Strong communication and leadership skills

Personal Qualities:

High standards of cleanliness and hygiene
Great people skills
Good team work ethic