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Helpdesk Supervisor

  • Location

    Hammersmith

  • Sector:

    Facilities Management

  • Job type:

    Temporary

  • Salary:

    £30k - 35k per year

  • Contact:

    Charlotte Stagg

  • Contact email:

    charlotte.stagg@buildrec.com

  • Contact phone:

    020 3176 4790

  • Job ref:

    109201

  • Published:

    12 days ago

  • Expiry date:

    2020-06-16

My client is recruiting a temp to perm exceptional Helpdesk Supervisor you will be working for a global facilities organisation. You will be responsible for leading a technical support team providing excellent customer service whilst resolving all technical issues. A problem-solving attitude with an ability to motivate a team to achieve specific goals are essential skills to perform well in this position.

The successful candidate should have excellent customer service skills, CAFM Help desk experience (at least 3-5 years) & experience of Supervision & leading a team to meet deadlines

Duties

• Leading a team of 4 managing, supervising & working hands on dealing with a back log project for a new client.

• Fast paced, pressurised & fun environment with opportunities to progress

• IT literate, articulate & flexible

• Ensure all associated KPI's and SLA's are implemented, met, monitored and reviewed.

Please apply for the role and I will be in touch soon.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.