Helpdesk Administrator

Helpdesk Administrator

  • Location

    Stoke Newington

  • Sector:

    Social Housing

  • Job type:


  • Salary:

    £20k - 22k per year

  • Contact:

    Holly Lewis

  • Contact email:


  • Contact phone:

    020 3176 4790

  • Job ref:


  • Published:

    4 months ago

  • Expiry date:


Helpdesk Administrator (Temp – Perm)

Location: Stoke Newington

Salary: £20-22K

Hours: 8:30am 17:00pm, Monday - Friday with 1-hour lunch

My client is a housing maintenance contractor looking for an experienced helpdesk administrator to join their team in Stoke Newington on a Temp – Perm basis.


  • Manage query mailbox and respond to all emails within time frames issued
  • Answer telephone enquires
  • Advise client on status of jobs.
  • Rearrange appointments as required and update all parties
  • Chase up sub-contractors for updates
  • Providing a service to our client on face to face basis
  • Ensure KPI’s and targets are meet
  • Working within a team to achieve goals and targets
  • Any other ad-hoc administrative duties, when required.

You must have excellent customer service skills and experience in social housing as a helpdesk administrator.

If interested in this position, please send over your CV to holly.lewis@buildrec.com.


Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.