£75k - 85k per year + benefits package
about 1 month ago
Head of Repairs – Property Services – Social Housing
Permanent – £75,000 - £85,000 plus benefits package
My client is a leading provider of social housing throughout London, due to a recent restructure we are looking for an experienced Head of Repairs to work as part of the DLO, leading on motivating and managing a team of Managers, Surveyors and Supervisors delivering an customer friendly and efficient responsive repairs and maintenance service.
The Head of Repairs will:
Lead and motivate a team of Managers, Surveyors and Supervisors , including one to ones, professional development and performance reviews, whilst maintaining operational accountability for a Responsive Repairs Maintenance service to all properties within the designated area of the DLO.
Manage significant budgets, including performance management of contractors, KPI’s and service improvement plans
Engage with residents, offering excellent customer service in response to any complaints regarding responsive repairs
The Head of Repairs should have:
Extensive social housing repairs and maintenance experience, having previously worked for a Housing Association, Local Authority or Main Contractor delivering similar responsive repairs works.
Excellent customer focussed attitude
Strong management experience, including direct technical staff alongside external contracts management of service providers
Strong technical building pathology knowledge alongside a relevant building qualification (HND, Degree qualified or MCIOB highly desirable)
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