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Head of Repairs

Head of Repairs

  • Location

    Greater London

  • Sector:

    Operations

  • Job type:

    Permanent

  • Salary:

    £75k - 85k per year + benefits package

  • Contact:

    Jack Burgess

  • Contact email:

    jack.burgess@buildrec.com

  • Contact phone:

    07415259073

  • Job ref:

    17802

  • Published:

    5 months ago

  • Expiry date:

    2021-06-02

Head of Repairs – Property Services – Social Housing

Permanent – £75,000 - £85,000 plus benefits package

My client is a leading provider of social housing throughout London, due to a recent restructure we are looking for an experienced Head of Repairs to work as part of the DLO, leading on motivating and managing a team of Managers, Surveyors and Supervisors delivering an customer friendly and efficient responsive repairs and maintenance service.

The Head of Repairs will:

Lead and motivate a team of Managers, Surveyors and Supervisors , including one to ones, professional development and performance reviews, whilst maintaining operational accountability for a Responsive Repairs Maintenance service to all properties within the designated area of the DLO.

Manage significant budgets, including performance management of contractors, KPI’s and service improvement plans

Engage with residents, offering excellent customer service in response to any complaints regarding responsive repairs

The Head of Repairs should have:

Extensive social housing repairs and maintenance experience, having previously worked for a Housing Association, Local Authority or Main Contractor delivering similar responsive repairs works.

Excellent customer focussed attitude

Strong management experience, including direct technical staff alongside external contracts management of service providers

Strong technical building pathology knowledge alongside a relevant building qualification (HND, Degree qualified or MCIOB highly desirable)

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.