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Gas Supervisor

Gas Supervisor

  • Location

    Houghton Regis

  • Sector:

    Construction, Trades & Labour

  • Job type:

    Permanent

  • Salary:

    £39.5k per year

  • Contact:

    Ryan Smart

  • Contact email:

    ryan.smart@buildrec.com

  • Contact phone:

    0203 176 4790

  • Job ref:

    BRRS223

  • Published:

    6 months ago

  • Expiry date:

    2020-12-25

One of our core priorities across all parts of the business is delivering an excellent experience every time to every customer, internal and external. Our service style is being easy, reliable and empathetic – which you will make a central part of your role.

In particular:

  • Pro-actively manage operatives you line manage ensuring adherence to all company policies, procedure and standards (including but not limited to contracts of employment, dress code, fleet policy, training requirements, resource availability, productivity levels, health & safety adherence, quality, customer satisfaction)
  • Ensure records are kept of all meetings, inspections and any other appropriate documentation, that they are of decent quality and stored in the appropriate company specified locations
  • Pro-actively manage relationships with colleagues, customers, contractors, and other stakeholders through regular, timely, concise and professional communication both written and verbal. Ensuring that you are visible and available when required
  • Take ownership of problems, issues, and complaints ensuring technical support and solutions are offered, all parties involved are kept informed and it is closed out satisfactorily
  • Ensure that all materials, equipment and time required are available to achieve a successful first-time fix and reduce follow on works
  • Be available for inclusion in the out of hours rota

About you:

  • You will be totally committed to delivering excellent customer experience – being easy, reliable and empathetic in the way you deal with customers, and colleagues.
  • Minimum 5 years in the property maintenance or related service provision
  • Positive attitude to work; able to promote team working and good morale and ability to work alone
  • Ability to take ownership of issues/problems and personally see them through to delivery
  • Organised approach to work, able to manage time effectively and efficiently
  • A proactive and adaptable attitude
  • To be able to positively challenge and promote continuous improvement
  • Ideally educated to GCSE or equivalent levels preferably to include English and Mathematics
  • NVQ Level 2 & 3 in plumbing & heating
  • Gas Safe registered
  • CSCS/SMSTS or equivalent(s)

Essential

  • Good management skills
  • Experience of operating within a similar role within the property maintenance sector
  • Experience of working within time restraints, logistical challenges and planning
  • Relevant health and safety qualifications and knowledge
  • Good general all round trade knowledge & experience
  • Good general communication, ICT and problem-solving skills
  • Commitment to providing great customer service
  • PC literacy (Microsoft packages)

Desirable

  • Basic knowledge of HR legislation
  • First Aid Qualification
  • Understanding of NHF Schedule of Rates
  • Knowledge of working on non-licensed asbestos

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.