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Front of House Receptionist

  • Location

    Hammersmith

  • Sector:

    Facilities Management

  • Job type:

    Temporary

  • Salary:

    £8 - 11 per hour

  • Contact:

    Charlotte Stagg

  • Contact email:

    charlotte.stagg@buildrec.com

  • Contact phone:

    020 3176 4790

  • Job ref:

    12020

  • Published:

    4 days ago

  • Expiry date:

    2019-06-13

My client is looking for a temporary receptionist to join their vibrant, exciting, online services company based in Hammersmith, West London. Their modern office has a unique playful environment with a cool team of people to work alongside. The Front of House role incorporates several Facilities Management tasks also and is a great gateway in to the Facilities Sector. They are looking for a bright, enthusiastic receptionist to join their team.

Role of the Receptionist/Front Of House

  • Front of house management - first point of contact for visitors and staff; answering and transferring calls; maintaining the schedule of allocated vehicle spaces; ensuring the reception and meeting rooms are kept immaculate
  • Customer service - providing a high level service for both internal and external customers
  • Stakeholder management
  • Responsible for the mail room, sorting and distributing incoming post and franking outgoing mail
  • Meeting room and hospitality booking, co-ordinating set ups as requested and assisting with events where required
  • Access control management, issuing and programming access cards for staff, contractors and visitors
  • Financial administration, including invoicing, PO creation and working to ensure value for money from quoted works
  • Operate CAFM system to evaluate, prioritize and respond promptly to Facilities-related inquiries from employees; relay inquiries to appropriate resource
  • H&S management, to ensure relevant legislation is adhered to and appropriate records are maintained
  • Run the joiner/leaver process and updating related systems
  • Maintain Reception and Facilities' inboxes, allocating and completing tasks as required
  • Taxi and courier booking
  • Some unsocial hours working may be required from time to time

Essential skills and experience

  • Strong interpersonal and communication skills, both oral and written
  • Organised, efficient and able to multitask
  • Ability to work both independently and in a team
  • Knowledge of IT software - Office and other business critical software
  • Administrative experience
  • Health and Safety knowledge and awareness
  • Customer service skills
  • Budget management/financial experience
  • Contractor management
  • Hospitality/meeting room management
  • Flexibility

Desirable skills and certification

  • IOSH working safely / IOSH managing safely
  • DSE assessor
  • Fire warden
  • Occupational first aid
  • Manual handling
  • Working at height
  • AutoCAD experience

Salary - £23000p/a

Hours - 8am to 5pm (1 hour for lunch, flexibility required - between 12:00 - 14:00) Start date - As soon as Monday 27th May / Finish date - Friday 27th December

If you would like to apply for this role please get in touch ASAP and I look forward to hearing from you.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.