£22k - 23.5k per year
0203 176 4790
3 months ago
A large Housing Trust based in Central London is looking for a Facilities Officer to join their dynamic team
To assist the Facilities Manager in ensuring that all aspects and functions of the Trust Offices, Facilities and Services operate effectively and efficiently, and that all environments are safe and ‘fit for purpose’.
Provide a front line customer service to all staff for any requests received whether by email, telephone or in person.
Manage the meeting room booking system ensuring that the required facilities are available, requesting customer feedback as appropriate to ensure the service meets user requirements. Update intranet as appropriate.
Issue ID cards to all staff in line with Trust security procedures, and liaise with the Intranet Administrator to ensure that employee photographs are added to the Intranet.
Check and code invoices as directed by the Facilities Manager prior to their authorisation for payment through the online Finance System called IPOS.
Identify appropriate service providers, request and chase service delivery as appropriate and measure the service received against the agreed service levels agreement to ensure value for money and customer satisfaction. (Services to include items of general maintenance, photocopiers, printers, stationery and other items as agreed and approved).
Place orders as approved and delegated by the Facilities Manager.
Conduct supplier meetings and report on performance against agreed standards and targets.
Take responsibility for the on-site Fire Safety Alarm testing Programme.
Undertake such other duties as may be reasonably required
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