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Customer Service Team Leader - Repairs

  • Location

    Harrow

  • Sector:

    Housing, Surveying & Construction Management

  • Job type:

    Permanent

  • Salary:

    £35k - 40k per year

  • Contact:

    Megan Lockhart

  • Contact email:

    megan.lockhart@buildrec.com

  • Contact phone:

    02031764790

  • Job ref:

    2585

  • Published:

    17 days ago

  • Expiry date:

    2019-12-25

Build Recruitment are currently working with a leading Housing provider in London to recruit for a Customer Service Team Leader (Repairs).

MUST BE IMMEDIATELY AVAILABLE OR 1 WEEKS NOTICE  

Key Responsibilities

  • You will be managing 7 Repair Call Handlers
  • Provide data, information and reports as requested by the Repairs and Maintenance Managers or senior Managers.
  • Managing the contact centre team rota and task management

Essential experience

  • Must have experience managing a Repairs Contact Centre
  • Excellent customer service skills
  • Strong communication skills

If you would like to apply for this role, please submit your CV or please email your CV over to megan.lockhart@buildrec.com

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.