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Customer Service Officer - Part Time

  • Location

    City of London

  • Sector:

    Housing, Surveying & Construction Management

  • Job type:

    Permanent

  • Salary:

    £24.5k per year

  • Contact:

    Megan Lockhart

  • Contact email:

    megan.lockhart@buildrec.com

  • Contact phone:

    02031764790

  • Job ref:

    14548

  • Published:

    25 days ago

  • Expiry date:

    2019-10-21

Build Recruitment are currently working with a leading Housing Association in London for 3X Customer Service Officer’s.

 

PART TIME – Monday to Friday (10am to 2pm)

MUST BE IMMEDIATELY AVAILABLE or 1 WEEKS NOTICE PERIOD

Salary - £24,500 Pro Rata


Key Responsibilities;

  • First point of contact for all housing enquiries
  • Take ownership of customer queries and deal with all customer contact in a friendly, efficient and calm manner.
  • You will be dealing with repairs, homeownership, leasehold, rent, ASB and general housing enquires
  • Prioritise own workload and works under pressure to ensure deadlines and targets are met
  • Delivering a high-quality service to all tenants and contractors

Essential experience;

  • Have 2 years’ experience within a Housing Call Centre
  • Excellent customer service skills
  • Strong communication skills

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.