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Customer Service Officer

  • Location

    Edgware

  • Sector:

    Housing, Surveying & Construction Management

  • Job type:

    Permanent

  • Salary:

    £24k - 25k per year

  • Contact:

    Megan Lockhart

  • Contact email:

    megan.lockhart@buildrec.com

  • Contact phone:

    02031764790

  • Job ref:

    75865

  • Published:

    11 days ago

  • Expiry date:

    2019-12-31

Build Recruitment are currently working with a leading Housing provider in North West London to recruit for Customer Service Officer (Repairs).

MUST BE IMMEDIATELY AVAILABLE OR 1 WEEKS NOTICE  

Key Responsibilities

  • First point of contact for all Repair enquiries
  • Obtaining full repair information, diagnosing repairs, raising repair orders and booking in relevant appointments.
  • Take ownership of customer queries and deal with all customer contact in a friendly, efficient and calm manner.
  • Prioritise own workload and works under pressure to ensure deadlines and targets are met
  • Delivering a high-quality service to all tenants and contractors

Essential experience

  • Must have experience as a Planner/Scheduler 
  • Excellent customer service skills
  • Strong communication skills

If you would like to apply for this role, please submit your CV or please email your CV over to megan.lockhart@buildrec.com

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.