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Customer Service Advisor

  • Location

    Weston-super-Mare

  • Sector:

    Construction, Trades & Labour

  • Job type:

    Permanent

  • Salary:

    £20k - 22k per year + package

  • Contact:

    Kirsty Rutlidge

  • Contact email:

    kirsty.rutlidge@buildrec.com

  • Contact phone:

    07487794027

  • Job ref:

    22835

  • Published:

    8 days ago

  • Expiry date:

    2022-09-06

Customer Service Advisor

Weston Super Mare

Start ASAP

Salary – 20-22k

The Company:

Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment – from executive to operative level.

With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Social housing contractor, who are looking for a Customer Service Advisor based in Weston-Super-Mare.

Our client who specialises in providing maintenance services to the Public Sector, is looking for Customer Service Advisors, to liaise with clients, customers and engineers to schedule in planned maintenance works.

Day to Day:

  •      Speaking with customers of the business
  •      Arranging appointments with social housing tenants and engineers to visit properties
  •      Recording updates on the in-house database
  •      Sending out follow up correspondence via email

Requirements (Skills & Qualifications):

  •      Experience of working in a call centre setting
  •      Excellent customer service experience
  •      Good telephone manner, excellent communicator
  •      Computer literate with strong written skills
  •      Experienced in using Microsoft office programmes

Benefits:

  •      Full time office hours Monday to Friday 8am – 5pm
  •      Permanent opportunity
  •      Holiday pay, pension contributions
  •      Office based role with plenty of parking

Please apply or contact Kirsty Rutlidge at Build Recruitment for further details.

We’ll take the time to understand your career history and motivations for a new role. We’ll also take references and may ask for proof of eligibility to work in the UK.

We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. 

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.