Contract Support / Helpdesk

Contract Support / Helpdesk

  • Location

    Shepherd's Bush

  • Sector:

    Facilities & Property Management

  • Job type:


  • Salary:

    £25k - 30k per year

  • Contact:

    Elliot Cariss-Smith

  • Contact email:


  • Contact phone:


  • Job ref:


  • Published:

    10 months ago

  • Expiry date:


Helpdesk / Contract Support

Shepherds Bush 

Immediate Start

The Company:

Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment – from executive to operative level.

With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety, and Sales. We supply candidates from executive to operative level and are currently working with a private sector company to appoint a Helpdesk / Contract Support based in Shepherds Bush.

This is a varied role that may require you to travel across various sites in the Shepherds Bush area, it is an exciting role where every day will be different. The perfect candidate will have good attention to detail and time management skills, and will be able to manage jobs in order of priority.

The purpose of the Helpdesk / Contract Support will be to work alongside the client ensuring the outstanding jobs are being completed in a timely manner. You will also be responsible for all ad-hoc admin duties, for example, raising invoices and creating POs. 

Day to Day

  • Manage Helpdesk System using in house systems, including reporting
  • Maintain PPM records using in-house systems, including reporting.
  • Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.
  • Promote and maintain CBRE culture throughout teams.
  • Maintain records (e.g.training matrix and Staff Planner).
  • Answer calls and emails in a professional and timely manner.

Please apply or contact Elliot Cariss Smith at Build Recruitment if the role of Helpdesk / Contract Support is something of interest. 

We’ll take the time to understand your career history and motivations for a new role. We’ll also take references and may ask for proof of eligibility to work in the UK.

We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. 

From there our commitment to you is all about being your career partner. We’ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.