£60k - 65k per year + car or allowance & package
12 months ago
Role: Contracts Manager (R&M)
Salary: £60,000-65,000 + Car or allowance and benefits
Location: East London
About the company
My client is a leading national construction firm and this role falls within thier London and South East Property Services Business. The division's client base is composed of Housing Associations, Local Authorities other public sector organisations and Private Landlords.,
About the Role
My client have an exciting opportunity for a Contracts Manager based in Stratford, reporting to the Regional Director the role will require the successful candidate to provide direction and leadership to the operational delivery team of direct and subcontracted labour as well as leading contract level client relationships.
The role will be responsible for managing multiple client contracts at any one time, from responsive repair works to stand alone planned projects. Works will be delviered to tenanted properties, across estates, street properties and communal areas.
You will take responsibility for the delivery of excellent operational performance, managing both directly employed and subcontracted resources, and ensuring they are managed and motivated to deliver cost effective, high quality customer focussed outputs.
Your contribution will sustain our reputation for innovative and excellent customer service, giving us a unique selling point in our sector.
Specifically you will:
- Deliver a consistent, right first time service
- Add value to all that you do whilst delivering exceptional customer service
- Actively support your team in a positive manner
- Lead colleagues where appropriate in delivering solutions to complex problems
- Plan, manage and monitor site progress and quality
- Build strong relationships with internal and external customers and partnerships with clients
Candidates must have proven experience in the Repairs works industry, ideally within the social housing sector; managing the development and performance of all aspects of contract operations including KPI’s & financial reports. Candidates will also have a strong track record of maintaining and building strong customer relationships and managing multi-site workforces.
The successful person will have excellent time management, good IT skills with a range of IT packages, will be proactive and flexible with good planning, organisational and influencing skills. You will have the ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout the project, delivering effective interaction to all clients.
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.