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Repairs Contract Manager - Up to £50,000 - West London

Repairs Contract Manager - Up to £50,000 - West London

  • Location

    Brent

  • Sector:

    Social Housing

  • Job type:

    Permanent

  • Salary:

    £45k - 50k per year

  • Contact:

    Marco Martins

  • Contact email:

    marco.martins@buildrec.com

  • Contact phone:

    07534119782

  • Job ref:

    RM/WL

  • Published:

    5 months ago

  • Expiry date:

    2018-08-17

Contract Manager (Repairs) - Social Housing - West London - Up to £50k Basic Plus Package

My client a major social housing contractor is currently looking to recruit an experienced contract/repairs manager based in the West London area. The successful candidate will be responsible for the full running of the contract including program planning/scheduling works, running the financial side of the contract, KPI monitoring/performance improvement, SOR works, management of health and safety and to ensure the contract delivers a profitable, efficient, effective and high quality customer and health and safety focussed service. 

Typical responsibilities will include:

  • Manage the provision of the Repairs service operating 24 hours a day, 365 days of the year.
  • Manage the Responsive repairs function
  • Take responsibility for the provision of customer services within Repairs function to the required quality, performance and financial controls and approved policies in order to achieve a high quality customer focussed service
  • Monitor quality of work through inspection, inspection reports, analysis of key performance indicators and analysis of customer satisfaction surveys.
  • Generate reports and statistics to the service operation as necessary
  • Determine optimum employment levels to comply with the provision of the service

Requirements:

  • Schedule of Rates experience required
  • Strong background in delivering responsive maintenance contracts in social housing
  • Must be an experienced contract manager with a minimum of 2-3 years in a similar sector
  • Must have experience program planning/scheduling works

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