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Aftercare Officer

  • Location

    London Bridge

  • Sector:

    Social Housing

  • Job type:

    Permanent

  • Salary:

    £26k - 28k per year

  • Contact:

    Megan Lockhart

  • Contact email:

    megan.lockhart@buildrec.com

  • Contact phone:

    02031764790

  • Job ref:

    1478

  • Published:

    19 days ago

  • Expiry date:

    2019-08-30

Build Recruitment are currently working with a leading Housing Associations in London to recruit for an Aftercare Officer.

Key Responsibilities

  • First point of contact for all new build enquiries
  • Diagnose work required and accurately report to builders/contractors and follow up as necessary
  • Manage all customer complaints in line with policy and procedures and escalate more serious issues as required
  • Undertake duties to support the Aftercare team

Essential experience

  • Have at least 1 years’ experience in the same or similar role
  • Excellent customer service skills
  • Strong communication skills

If you would like to apply for this role, please submit your CV or please give Megan Lockhart a call on 07 4 9 6 08 9 78 4

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.