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Admin Assistant

Admin Assistant

  • Location

    Olney

  • Sector:

    Housing Maintenance Trades

  • Job type:

    Permanent

  • Salary:

    £16k - 19k per year

  • Contact:

    Holly Lewis

  • Contact email:

    holly.lewis@buildrec.com

  • Contact phone:

    020 3176 4790

  • Job ref:

    HL_123855

  • Published:

    4 months ago

  • Expiry date:

    2019-08-01

Job Title

Administrative Assistant

Base Location

Newport Pagnell- Olney

Reporting To Job Title

Customer Services Manager

Role Purpose

To provide an efficient and effective administrative support service within a team environment in a timely and customer focussed manner.

Primary Accountabilities

  • Provide an administrative support to the Installations or Repairs and Maintenance teams
  • Allocate work to team members in the department on the computerised system
  • Monitor data in computer system to ensure up to date and relevant and record any no access or completed works
  • Allocate plant and materials requests
  • Handle any telephone enquiries demonstrating excellence in customer service and proactively resolve to improve service delivery.
  • Create and maintain processes and procedures in line with company philosophy
  • Provide information as part of the reporting process in a timely manner and clean down reports as required 
  • Process contractor applications in a timely manner
  • Manage stationary supplies as required
  • Provide support and cover for other colleagues as may be required from time to time.
  • Ensure all duties are carried out in a safe manner and in accordance with Company Health and Safety policies and processes. 
  • Carry out any additional duties which may be required from time to time in support of the business.

Person Specification & Qualifications

    

  • Strong team player
  • ICT literate Excel, Word
  • Ability to prioritise workload whilst maintaining customer focus
  • Strong interpersonal skills, with the ability to interact effectively with internal and external colleagues and customers.
  • Ability to make effective decisions based on objective assessment of situations.
  • Sub-contractor management
  • Ability to respond to changing priorities in order to meet deadlines.
  • Ability to challenge the status quo and recommend improvements in work processes

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.