Insights

In a landmark contract win, Build Recruitment has been named as a supplier on the Crown Commercial Service (CCS) permanent recruitment framework. The framework agreement between CCS and Build cover...

Analysing and developing our customer experience was a key driver for us this year. Looking at where we stood within our market and anticipating where we wanted to be, we knew we were doing somethi...

Machine learning, deep learning, the Internet of Things – all these buzzwords are going to become more common as technology is integrated with the ways we work. And for recruitment, that could caus...

In a landscape of LinkedIn and WhatsApp, it’s easy to rely on technology to source candidates and build the relationships that will result in successful placements. But ignoring face-to-face meetin...

Or experiencing dissatisfaction? The difference between customer satisfaction and customer experience is something not many fully understand. In this blog I try to explain that, through my many yea...

Skill shortages and the risks of bringing in an unknown individual can mean external hires are challenging to get right. So why aren’t more companies promoting from within? This might sound counter...